Cancellation policy

The Skin Circle membership

• £155 is taken automatically every 6 weeks from the card you join with. Each payment includes one Signature Facial.
• Minimum term of 4 months. After that, cancel any time by emailing facialtheory@gmail.com at least 7 days before your next payment.
• Missed your 6-week facial? It rolls over, so you can have two treatments in your next 6-week block.
• A no-show counts as a used facial. You can reschedule as normal in your portal calendar, or message me.
• Member prices and discounts apply while your membership is active and can't be combined with other offers.
• If a payment fails, Shopify will retry it, and bookings pause until your membership is up to date.
• Membership is personal to you and can't be shared or transferred.